Major incident policy & procedure review
Step 1
For: Executive
Initiate review
When it is determined a policy & procedure review is warranted:
- determine the timing of the review, after consultation with relevant stakeholders
- set terms of reference and frequency of progress reports
- appoint a policy and procedure review leader
- appoint an investigation manager to manage policy and procedure review
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Step 2
For: Investigation Manager
Establish & oversee review
When a review has been initiated:
- direct the policy and procedure review leader on the terms of reference for the review
- determine if a review team is required and its composition
- ensure liaison between the policy and procedure review leader and the major incident investigation board takes place in respect of completion of the review
- provide periodic updates to the Executive on the progress of the review
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Step 3
For: Investigation Manager
Ensure welfare of staff
Ensure the welfare of staff with prior involvement at the site by:
- addressing the issue of stress on the staff involved
- providing information updates on the review to staff, where possible and in all cases at the end of the investigation
- Conducting a formal debriefing session for all staff involved in the investigation, including those with prior involvement at the site
Where HSE staff are under investigation as part of a wider police investigation into the dutyholder’s actions:
- seek advice from Legal Adviser’s Office regarding the provision of legal representation
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Step 4
For: Review Leader
Carry out review
In accordance with the terms of reference & in consultation with the investigation manger, as appropriate:
- plan the review
- assemble a review team, if required,
- communicate the terms of reference and the purpose of the review to the team
- communicate the terms of reference and the purpose of the review to the staff involved in regulating the site prior to the incident
- manage the day–to-day review activities
- brief the investigation manager on the progress of the review
- prepare a report on the outcome of the review for consideration by the major incident investigation board
- ensure the review report is given a unique number
- ensure any recommendations in the review report are accurately described and uniquely numbered
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Step 5
For: Investigation Manager
Prepare report
In preparing the policy & procedure review report:
- consult with major incident investigation board
- consult with the major incident progress group, through the chair, regarding recommendations arising from the policy and procedure review
- follow the agreed standard format
When completed:
- forward review report to the Executive
Performance Standard
Present the report to the Executive:
- within one month of the completion of the review
- unless a different timescale has been agreed in consultation with the Executive.
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Step 6
For: Executive
Implement report
After consideration of the report:
- determine which, if not all, recommendations are to be implemented
- instruct the relevant head(s) of Directorates/Divisions to implement the relevant changes to policies and procedures
- direct the chair of major incident progress group to monitor implementation of recommendations
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Step 7
For: Investigation Manager
Disseminate findings
Following its acceptance by the Executive:
- communicate the conclusions of the review to the inspectors involved in regulating the site prior to the incident
Performance Standard
Brief the inspectors involved:
- within one month of the Executive accepting the report