Confidentiality
Infoline is HSE's public enquiry contact centre. Infoline provides access to workplace health and safety information, guidance and expert advice. We make every effort to safeguard the information that you provide to us. Please note HSE will not normally pass on any personal details to other organisations. However, we sometimes need to pass your details on to another government department in order to help with your enquiry.
Retention
Keeping hold of and disposing of information is an important part of managing records within HSE, please note that all enquiries will be destroyed after two years. HSE has developed a record retention policy to support these disposal arrangements based on the following principles:
- Legal Requirements
- Historical Value and transfer to The National Archive
- Business requirement including the need for transparency and accountability