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Five why's transcript

Why did the worker injure himself?

Why did the worker injure himself?

Because he fell from a ladder

Because he fell from a ladder


Why did he fall from a ladder?

Why did he fall from a ladder?

Because he was not holding onto the ladder and overbalanced backwards

Because he was not holding onto the ladder and overbalanced backwards


Why was he not holding onto the ladder?

Why was he not holding onto the ladder?

Because he was using both hands to remove a large section of guttering

Because he was using both hands to remove a large section of guttering


Why was he using both hands to remove guttering?

Why was he using both hands to remove guttering?

Because the system of work for gutter replacement was flawed so it was not possible for the worker to maintain three points of contact with the ladder

Because the system of work for gutter replacement was flawed so it was not possible for the worker to maintain three points of contact with the ladder


Why was there a flawed system of work in place?

Why was there a flawed system of work in place?

Because the job had not been properly planned in advance

Because the job had not been properly planned in advance

Updated: 24.09.14