Connors Building and Restoration is an asset management company specialising in building services, ground maintenance and inspection. They were established in 1991 and now have offices in Merseyside, Cheshire and North Wales.
They employ 33 staff with a wide variety of skills and experience, including Operations Manager Stuart Pennock who manages the health and safety after having undertaken IOSH training Level 5. Following on from his training, Stuart provides health and safety training and advice for the staff.
Connors also have access to an external health and safety consultant but have found that they use Stuart’s knowledge a lot more as he has the added benefit of knowing the day-to-day running of their business.
Stuart says: ‘The HSE website has enabled me to revise, update and communicate the necessity of health and safety within our company. This is easily achieved by the amount of information that is freely available on the site. I subscribe to the e-bulletins and will often use the information provided as a basis for my weekly training sessions – we call them toolbox talks.’
Connors recognises the clear business benefits that are achieved from their robust health and safety culture. Their commitment to health and safety has resulted in them securing a long-term contract with Scottish Power to maintain their electric sub-stations. This was achieved by demonstrating the required health and safety standards including method statements, health and safety policy, risk assessments and relevant insurance.
Terry Connor, Managing Director, says: “Health and safety is very important to Connors, Stuart has raised many important updates at our monthly health and safety meetings. We realise that having good health and safety arrangements in place is good for our business.
‘We have invested in training Stuart and he now manages our health and safety as well as providing the weekly toolbox talks to all members of staff. Stuart recognised the importance of staff engagement in these sessions and realised that some staff were not contributing to the open discussion. He changed the time of the sessions from Friday afternoon to Friday morning, which has had a positive impact on the level of staff interest and discussion. We have also found that staff continue to be aware of, and discuss, the topics throughout their working day.’
Stuart points out: ‘There has always been an open-door policy on health and safety and we are very keen to acknowledge its importance. If we can improve the safety of our employees’ working day, whether it be through guidance, training, PPE or tools and equipment, this makes a substantial difference.’
Connors regularly monitor the health and safety standards of all employees, which involves the inspection of PPE, the generic and specific RAMS (Risk Analysis Management Systems) and how the operatives have reviewed the site risk assessments. They also carry out site visits to make sure effective health and safety practices are being adhered to.
Tommy Clegg , Operations Manager, says: ‘Stuart has dedicated a lot of time for Connors to improve our approach to health and safety and has also got a great way of communicating it to the workforce. He’s also growing in experience.’
Stuart sums up ‘At the end of the day, this company and its workforce are far more aware of health and safety now than they have ever been. They listen, they understand and, more importantly, they follow through the whole meaning of health and safety. Their safety and well-being is paramount, our motto is ‘Be Safe, Not Sorry’.’
‘Thankfully, the HSE guidance’s and e-bulletins are there to help me. I do honestly believe that without the website and the e-bulletins health and safety would be a minefield of information too difficult to understand. HSE just make it easier.’