Manage our information resources and the knowledge, expertise and experience of our staff, and apply it to our priorities efficiently and effectively

• establish an effective record keeping infrastructure by Summer 2002.
• have in place by Autumn 2001 plans for a records management team that is able to build and maintain this infrastructure
• meet modernising government, electronic records management targets by December 2003.
• deliver a records management system able to retain our current corporate information base and contribute to evidence based policy making by December 2003.
• develop and deliver staff education and training to ensure understanding at all levels of the importance of records and record keeping infrastructure by December 2003.
• improve functionality and content of electronic staff directory (eg staff photo’s, organisation charts, staff skills and experience pages).
• provide electronic versions of the administrative forms (eg expenses, booking travel tickets etc).

• record keeping infrastructure in place and operative by due date and to acceptable cost and quality standards.
• plans for records management team in place by due date.
• MG electronic records management targets met.
• records management system meets acceptable cost, and quality standards.
• staff trained to required standards on time.
• effectiveness of Staff directory evaluated through customer survey.

• we will achieve compliance with FOI Act in Summer 2002 and ensure continued compliance with FOI and the Data Protection Act, in accordance with HSE’s openness policy.
• we will aim to receive no adverse rulings from the Information Commissioner (IC).
• we will take part in the IC’s Publication Scheme pilot in 2001 and finalise the HSC/HSE FOI publication Scheme by March 2002.
• we will conduct an openness audit to establish a baseline for openness within HSE by April 2002 and deliver training to key staff and awareness raising to all staff from early 2002.
• we will report to HSC 6 monthly and Home Office annually on openness and Data protection activity.

• compliance with FOI and HSE Board policy achieved and maintained.
• no adverse rulings from IC.
• FOI publication scheme prepared to time and quality standards.
• staff understand need for openness and effectiveness measured through follow up audit.
• reports provide to acceptable time, cost and quality standards.

• we will raise the profile of knowledge management/ knowledge enabling in HSE through the creation of a KM chat room open to all staff by August and through articles in Express etc.
• we will continue to learn from others through HSE corporate membership of the KM forum established by the Centre for the Exploitation of Science and Technology (CEST) KM forum
• will roll out the Knowledge Network (ARK) during 2001/02 (this will contribute to a Whitehall wide initiative).
• we will examine new ways of sharing knowledge, e.g. storytelling, intranet knowledge management discussion forum etc.
• we will simplify and revise our internal information and communications procedures. (Programme Board to be appointed Mid July and scoping study for projects agreed by January 2002).
• we will develop a user specification for internal and external stakeholders to enable HSE data to be retrieved in a way which meets business needs. (Programme Board appointed end Summer 2001 initial list of priority projects agreed December 2001).
• we will explore development and use of science networks with HSE and beyond to maximise the effective use of scientific knowledge.
• we will map our arrangements for engaging stakeholder and sharing experience as a platform for developing future stakeholder engagement initiatives by early 2002.

• Staff awareness of KM to be tested by sample survey in final quarter of 2001/2.
• seek the views of the KM forum on HSE’s approach to KM in 2001/02.
• ARK roll out completed to cost and user specification by March 2002.
• models of new ways of sharing knowledge developed early 2002 and effectiveness evaluated.
• revision of communication procedures completed to acceptable time, cost and quality standards.
• user specification prepared to acceptable time cost and quality standards.
• advisory groups and science networks in place and functioning at acceptable cost and quality standards.

by 31 October 2001 we will retender and award new contracts, providing forward looking services, for the provision of publications, information/ enquiry handling, advertising service and language services (including translating main Asian and “emerging” European languages).

retenders for language services, HSEBooks, HSE infoline and HSE advertising services completed to customer specification, cost, time and quality.

• we will manage the transition from Integris and set up the REFIT arrangements with CMG/Computacentre for 17 October 2001.
• We will develop the work to manage the longer term relationship in a code of conduct by October 2003.

Projects implemented to acceptable cost and time and quality standards.

• we will implement and manage effective internal and external web services.
• we will provide HSE with an integrated communications strategy built on the RHS priorities, and engaging stakeholders.

• new services developed to stakeholder specifications and implemented to agreed time, cost and quality standards.
• communications strategy developed and implemented to acceptable quality standards, costs and timescale.