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Annex 2
Partnership in Action - Implementing the Partnering Arrangements for REFIT

Project Action Plan

Action: Sub Action: Action by: Action Completed by: Progress:
Produce Discussion Document · gather feedback from Senior Users within HSE Jean Kitchin (Project Manager)
Senior Users HSE
CMG
CC
Discussion Document circulated by 21 January Complete
  · identify good practice from external parties with practical experience Jean Kitchin (Project Manager)   Complete
  · identify the barriers Jean Kitchin (Project Manager)   Complete
  · present findings and proposals in discussion document Jean Kitchin (Project Manager) Feedback from Senior Users CMG/CC by 15 February

Present progress report to PSG 25 February

Some feedback outstanding
Build a Partnership Balanced Scorecard using above feedback, simplify the vision and break it down in a way which translates into measurable outcomes Jean Kitchin
User Group
Partnership Steering Group (PSG)
Present a vision, values and critical success factors to PSG for acceptance and agreed ownership at 25 February meeting Complete
  · determine Critical Success Factors      
  · develop and agree diagnostic tool to measure baseline (questionnaire) Jean Kitchin
User Group
For agreement by User Group March 2002  
  · carry out survey Jean Kitchin Complete by May 2002  
Build a Partnership Balanced Scorecard (cont’d) · analyse baseline findings Jean Kitchin June 2002  
  · set performance indicators Proposals by Jean Kitchin and User Group
Agreement by PSG
July 2002  
  · set targets for achievement      
  · develop action plans for improvement      
Agree and Document all Partnership Structures, Roles and Responsibilities · agree appropriate Partnership Forum (e.g. PSG, Programme Board, User Group etc.) and outline roles and responsibilities based on feedback from Discussion Document Jean Kitchin
User Group
PSG
BEU/CMG/CC
Present proposals for group structures and outline roles and responsibilities to PSG March 2002  
  · document (in a RASIC table) roles and responsibilities for Partnership Forum Jean Kitchin Agreement by User Group

March 2002

Publish by May 2002

 
  · develop and document Terms of Reference for Groups within Partnership Forum Jean Kitchin
User Group
Agreement by PSG April 2002

Publish by June 2002

 
  · map and document BEU/CMG/CC and HSE roles responsibilities and interfaces Jean Kitchin Agreement by User Group

April 2002

Publish by May 2002

 
Establish Appropriate Communications (who needs to know what) · establish what DD’s need to know and when Lynne Thomas (CMG Communications Manager)
Jean Kitchin
User Group
Ongoing  
  · produce Partnership leaflet for distribution to all staff to include a summary of the partnership; description of the agreement and what it will achieve over the life of the partnership; a description of the service with named delivery managers; a list of stakeholders; the partnership structures with membership and how they work together; the principles of the partnership; the objectives of the partnership (for both CMG and HSE); communication and who to contact for more details   May 2002  
Communications cont'd · promote understanding of the financial model for REFIT Annette Halstead

Vera Cuff (Relationship Manager)

Ongoing Financial model presented/planned to:

· Finance Managers Jan 2002

· London based ISP reps. Feb 2002

· Personnel, March 2002

· Bootle based ISP reps. April 2002

· Delegated Authority guidance, Feb 2002

· Guidance pack including costing for business cases and planning submissions currently being compiled

  · agree information to be put into HSE /CMG domain and media for doing so Lynne Thomas
User Group
Ongoing  
Identify Appropriate skills for Partnership Working · raise awareness of partnership Jean Kitchin
Lynne Thomas
User Group
Ongoing Discussion Document Complete issued to consultees, User Group and BEU managers
  · arrange group training for key players Jean Kitchin
BEU/CMG Team Leaders
March 2002 Outline proposal agreed with supplier
Identify Appropriate skills for Partnership Working (cont'd) · develop partnership competence toolkit Jean Kitchin
Personnel
For acceptance by User Group June 2002 1st draft in progress
  · arrange partnership skills awareness sessions for HSE/CMG Jean Kitchin
Personnel
DD training Managers
User Group
By June 2002  
Updated 2012-01-26