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Worker engagement in practice

Background

Involving your workforce means much more than simply giving instructions. It means sharing information and involving the workforce in finding solutions to reduce health and safety risks.

Issue

Ensuring that your workers understand method statements for complex, high-risk work.

Solution

A specialist contractor had to install 12,000 seats in the Basketball Arena to a tight deadline. The contractor wrote the method statement (MS) for the installation process. A small team tested the MS on a practice run using a model unit in site-specific conditions. Following feedback the contractor modified the MS and then rolled it out to the entire workforce.

As a result of the early engagement, the MS was modified to include diagrams to explain processes and instructions, a map of the sequence of build, and photographs of work in action.

The MS also changed as workers and teams discussed progress at key stages of the project. Changes and modifications were agreed with the workforce before they were put in place.

Example of one of the photographs used in the method statement

Example of one of the photographs used in the method statement

2012-07-27