Management Standards

Management Standards - Support

Includes the encouragement, sponsorship and resources provided by the organisation, line management and colleagues.

The Standard is that:

employees indicate that they receive adequate information and support from their colleagues and superiors; and
systems are in place locally to respond to any individual concerns.

What should be happening/States to be achieved:

the organisation has policies and procedures to adequately support employees;

systems are in place to enable and encourage managers to support their staff;

systems are in place to enable and encourage employees to support their colleagues;

employees know what support is available and how and when to access it;

employees know how to access the required resources to do their job; and

employees receive regular and constructive feedback

Management Standards - Support