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DSE case studies

This page provides summaries of case studies. Please click on the case study title to access more detailed information.

Reducing MSDs in keyboard users

Problem: Office staff employed on shift work were hotdesking while doing prolonged repetitive keyboard work.  Several staff had taken time off work with upper limb disorders
Solution: Workstation set ups were investigated. Problems were identified where there were mis-matches between individual’s body size and the work equipment. Chairs with better adjustments  were obtained where necessary and staff trained in setting them up. Keyboard and mouse arrangements evaluated and acceptable settings identified for individuals. Carefully designed and integrated changes to workstations, work environments and working practices reduced the risks and cut sickness absences and staff turnover.

Computer use in news media organisation

Problem: There was an increase in upper limb disorders after new computer software was installed.
Solution:Following an assessment changes to workstation layout, software and working practices helped to reduce the duration and repetitive nature of tasks.

Upper limb disorders in an office environment

Problem: An office employee developed carpal tunnel syndrome and neck pain which affected her work.
Solution: Individual adjustments to her workstation  and work tasks meant that the employee could still work productively without pain or the need for surgery.