Provides guidance for employers regarding the issues of violence and aggression towards staff in the healthcare sector. It is concerned with violence in the hospital setting, primary and community care, nursing homes, mental health services and ambulance services. Contents: What is violence? A framework for successful health and safety management; Legal requirements; Assessing the risk of violence; Reducing the risk; Checking what has been done. Also contains a model of a violent incident and home visiting checklist.
