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Advice for passengers using air transport

Air travel does not pose a health problem to the vast majority of passengers.  This page will help you understand that when travelling by air:

• Which organisations are responsible for passenger health and
• Where to get useful guidance and advice on a range of other passenger related issues
• What to do if you want to make a complaint

Who is responsible for passengers health issues?

The CAA has a general duty to safe guard the health of all persons on board aircraft.  This duty includes both passengers and air crew.  The Aviation Health Unit provides information on the health aspects of air travel to health care professions, air crew and passengers. 

Passenger health issues and concerns can range from whether they need to be assessed  to fly through to whether they can carry their medication on board.  Detailed information on the range of frequently asked questions from passengers can be found at the CAA Aviation Health Unit website.

Where can I find out further information for passengers?

The CAA provide a comprehensive guide on a range of other issues.   You should refer to their website for guidance and help.

What should I do if you want to make a complaint?

You should read the advice and guidance on the CAA website in the first instance if you have a complaint about your flying experience.

Other sources of useful information

Useful information for passengers:

• Department of Health.
• Department for Transport 
• World Health Organisation
• British Airways - Health and Well Being
• The Foreign and Commonwealth Office
• NHS - Fit for Travel
• NHS choices
• MEDIF FORM

For medical professionals more technical advice on how to assess a patient’s fitness to travel is provided on the websites of :

• The Aerospace Medical Association
• The British Medical Association
• British Airways Health Services - A Guide to Physicians

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